Operator details
Bluewave Interactive N.V. (Reg. No. 164592)
Schottegatweg Oost 10, Unit 1–9
Bon Bini Business Center, Curaçao
Licensed and regulated by the Curaçao Gaming Authority, licence OGL/2024/1161/0454.
Who we are
This Privacy Policy explains how Bluewave Interactive N.V. (Reg. No. 164592), Schottegatweg Oost 10, Unit 1–9, Bon Bini Business Center, Curaçao, trading as LEON (“LEON”, “we”, “us”), collects, uses, shares and protects your personal information when you visit leon277.com, open an account or use our casino, pokies, live casino and sports betting services.
We are the party responsible for your personal information. Where Australian privacy law applies to how we handle it, we handle it in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
By using our website or services you acknowledge the practices described here. This policy should be read with our Terms & Conditions.
Information we collect
Information you give us
- Registration details: name, date of birth, email address, phone number, residential address and account password.
- Identity and verification documents: government-issued ID, proof of address and, where required, proof of payment method ownership or source of funds.
- Payment information: deposit and withdrawal records, payment method details and transaction references. Full card numbers are handled by our payment providers, not stored by us.
- Communications: messages, emails, live chat transcripts and any information you share with support.
- Preferences: responsible gaming limits, marketing choices and account settings.
Information collected automatically
- Gameplay and betting activity: games played, bets placed, stakes, outcomes, balances and session times.
- Device and technical data: IP address, device type, operating system, browser, language settings and approximate location derived from your IP address.
- Usage data: pages viewed, links clicked and how you move through the site, collected through cookies and similar technologies.
Information from third parties
We may receive information from identity verification and fraud prevention services, payment providers, game suppliers and, where you arrive through a partner link, the affiliate that referred you.
How we use your information
We only use personal information for purposes connected with running LEON, meeting our legal obligations and keeping play safe.
| Purpose | Information used |
|---|---|
| Opening and operating your account | Registration details, account settings, balances |
| Verifying identity and age | ID documents, date of birth, address, verification results |
| Processing deposits and withdrawals | Payment information, transaction records |
| Providing games and settling bets | Gameplay and betting activity |
| Preventing fraud, money laundering and abuse | All of the above, device and technical data |
| Responsible gaming and harm prevention | Limits, session data, play patterns, support contact |
| Customer support | Communications, account and transaction details |
| Marketing, with your consent | Contact details, preferences, activity |
| Improving the site and services | Usage, device and technical data |
We may use automated checks to flag unusual activity, signs of gambling harm or possible fraud. Flags are reviewed by our team before action is taken on your account.
Who we share it with
We do not sell your personal information. We share it only where needed to provide our services or where the law requires it, with:
- Payment providers and banks to process deposits and withdrawals.
- Identity verification and fraud prevention services to confirm who you are and protect accounts.
- Game and odds suppliers who run the games and markets you play.
- Technology providers that host our platform, power live chat, send emails or provide analytics.
- Regulators, law enforcement and courts, including the Curaçao Gaming Authority, where we are legally required to.
- Professional advisers such as auditors and lawyers, under confidentiality obligations.
- A buyer or successor if our business is sold or restructured, under equivalent protections.
Every service provider we use may only handle your information on our instructions and must keep it secure.
Overseas transfers
LEON is operated from Curaçao, and some of our service providers are located in other countries, including in Europe and Asia. Your information may therefore be stored and processed outside Australia. Where we transfer information overseas, we take reasonable steps to ensure the recipient protects it to a standard comparable to this policy.
How long we keep it
We keep personal information for as long as your account is open and afterwards for the period required by gaming, anti-money-laundering and tax rules, which is typically at least five years after an account is closed. Information connected with self-exclusion is kept for as long as needed to enforce it.
When information is no longer needed, we delete it or make it anonymous.
Security
We protect your information with encryption in transit, restricted internal access on a need-to-know basis, monitored systems and regular security reviews. No system is completely secure, so please help by keeping your password private, using a unique password for LEON and logging out on shared devices.
LEON staff will never ask for your password or full card number. If you think your account has been accessed without permission, contact support straight away.
Cookies and tracking
We use cookies and similar technologies to keep you signed in, remember your settings, understand how the site is used and measure our marketing.
| Type | What it does |
|---|---|
| Essential | Sign-in, security, load balancing and remembering your cookie choices. The site cannot work without these. |
| Preferences | Remember settings such as language and display options. |
| Analytics | Measure visits and how pages are used, so we can improve them. |
| Marketing and affiliate | Track which campaign or partner referred you and measure the results of advertising. |
You can block or delete cookies in your browser settings. Blocking essential cookies may stop parts of the site from working.
Marketing choices
We only send promotional emails, SMS or notifications where you have agreed to receive them. You can opt out at any time using the unsubscribe link in any message, in your account settings, or by asking support.
Marketing stops automatically during a cool-off period or self-exclusion, and we do not send promotions to accounts we have restricted for responsible gaming reasons.
Your rights
You can ask us to:
- Access the personal information we hold about you.
- Correct information that is inaccurate, out of date or incomplete.
- Delete information we no longer need, subject to the retention rules above.
- Stop marketing or object to other uses of your information.
Send requests through our contact page. We may need to verify your identity first, and we aim to respond within 30 days.
If you are unhappy with how we handled a privacy issue, please tell us first so we can try to fix it. Australian residents may also complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Children
Our services are strictly for people aged 18 and over. We do not knowingly collect information from anyone under 18. If we learn that a minor has registered, we close the account and delete their information unless the law requires us to keep it.
Changes to this policy
We may update this policy to reflect changes to our services or the law. The date at the top of the page shows when it was last revised. If a change significantly affects how we use your information, we will tell you by email or in your account before it takes effect.
Contact us
For any question about this policy or your personal information, use the form on our contact page or live chat once signed in, marking your message “Privacy”.
Bluewave Interactive N.V., Schottegatweg Oost 10, Unit 1–9, Bon Bini Business Center, Curaçao.
Questions about your data?
Ask support for a copy of your information, a correction or to change your marketing choices. Mark your message “Privacy” so it reaches the right team.